2 Things To Have Ready Before You Call A Service To Tow Your Broken Down Car

When you break down on the side of the road, it can be a stressful situation, especially if you are stuck in an area with which you are unfamiliar. After taking steps to make sure that you and your vehicle are safe, you need to call a local towing service to come and tow your vehicle.

Before you call, pause for a moment to make sure that you have all of the information to give to the dispatcher. When you do contact them, there are a couple of things that you should have ready to ensure they can find and tow your car quickly.

1.  Detailed Description of Your Car, Including Any Problems You Have Noticed

One piece of information you should have ready before you speak with the dispatcher is a detailed description of your car. Not only should you give them the make, model, and color of your vehicle, but you should also note any potential issues that could affect towing it, such as bad breaks, excessive rust on the undercarriage, or issues with the steering.

When you give this description, it is not just meant to help the driver find you. When you let them know the specifics about your car and any problems, the service can send either a standard tow truck or a flatbed if they feel that your vehicle cannot handle a hitch. Knowing these details beforehand can ensure the right tow vehicle is sent the first time.

2.  Location Where Your Car Is Broken Down, Including Any Landmarks That Stand Out

After giving a detailed description of your car, the next thing you will need to tell the dispatcher is your location. Especially if you are in an unfamiliar area, you want to give them as much information as you can find by surveying it.

If you are unable to find a street sign or road designation, look around for any landmarks that stand out. Telling them specific stores or even natural landmarks can give them an idea as to where you are since the driver will most likely be familiar with the area.

While giving as much information about your car's location can help the tow truck driver find you, giving the dispatcher a detailed description of your car lets them know what type and size truck they should send. Both of these types of information help the company get to you faster and get to you and your car to a safe location without struggling to find you or needing to wait on a truck more appropriate for your vehicle. Once you have the descriptions available, contact an auto towing service to speak with someone about helping you.